Refund Policy

The business is held accountable for delivering the product regularly and based on the Customer requirements indicated in the order. Should the company's commitments be violated, the customer is entitled to a partial or perhaps a full reimbursement according to our Money Back Guarantee Policy.

Money Back Guarantee Policy

Our Money Back Guarantee Policy gives you the proper to request reimbursement if our service failed to fulfill its duties towards you. As our service offers legitimate academic assistance, we want to be 100% sure you leave fully satisfied!

Our satisfaction rate is high. More than 95% of our customers reunite with consequential orders. Nevertheless , sometimes things can make a mistake, and in these instances, you can always refer to our Money Back Guarantee Policy. We want to emphasize that there are only certain situations when we could possibly offer a full refund.

You are entitled to a refund if:

  • No Expert assigned yet: This can be a rare situation, but sometimes it happens. The amount of the refund is definitely 100%. If such a situation does occur, the client should not worry since they will undoubtedly be notified at the earliest opportunity. If you want yet another Expert to work on your request, but there is no appropriate one available, your claim will be directed to our dispute department. They'll review it and proceed with the corresponding refund based on your request.
  • The Expert was confirmed, however, you decided to cancel the order. In this case, the refund amount varies from 100% to 70%, to cover the time and effort of the organization and the Expert inside their attempt to provde the product and services purchased.
  • Late Delivery: It could only happen if the Expert gets ill or in case of other emergencies. The business will refund an appropriate total compensate for the late delivery. The precise amount will soon be discussed with the customer in private.
  • On-time delivery of all of the orders is guaranteed. Sometimes delays sometimes happens due to the needed materials being uploaded too late by the customer. In this situation, no refund may be granted. For this reason it is always ideal to send all information regarding the task, including any extra sources that really must be used at one time when placing the order initially.
  • If the order has been completed only after the initial deadline was passed, then it's as much as the customer to determine whether to produce all the funds or perhaps not.
  • Disputed claims: If the customer just isn't satisfied and would like to get a refund as an alternative, the agency administration will conduct a study. The refund claim is likely to be approved or denied on the basis of the result of the investigation. Remember that we always want our customers to be fully satisfied. Thus, we will always do our best to treat the customer fairly and achieve maximum customer care.
  • Accidental Duplicate Order: In order to cancel an order placed in error, you need to get hold of us at the earliest opportunity. You need to clarify around that another order isn't needed. The order would be treated as being valid if we did not receive any cancellation request before an Expert has been assigned. You can still cancel the order, but one of the situations listed above will undoubtedly be applied. Two invoices received: If you are billed twice, you will need to notify us instantly, especially if Your individual Balance didn’t change. You will need to send us both receipts so we can correctly address the problem and process the full refund for the excess charge. This instance happens on very rare occasions. There is no method for a customer to be billed for any single order unless they payed for it in error. When such incidents do occur, we are able to freeze or block the sum for the next order or hand out a discount that can cover the total sum.
  • Plagiarized content: If you have a declare that the Product the Expert has helped you with is plagiarized, a Turnitin report is needed. You will have no other reports which can be accepted regardless of this, otherwise no refund is possible.

You are not entitled to a refund if:

  • After you have released a specific percent of the total amount to the Expert, it is deemed that this particular portion of the assignment has been completed and you accept the quality. Ergo, released funds are nonrefundable.
  • A lesser grade than what was expected is received: Please take into account that we usually do not guarantee high grades. Something that we provide is tailored as draft sample only or as a point of reference or for research purposes.
  • Delayed payment: If the customer claims that the order has been delayed when the the truth is that the payment was also delayed, we shall maybe not bear responsibility for it. More over, a refund cannot be requested.
  • Note: in the case of a revision deadline, the earlier mentioned delay refunds and the recalculation of the price usually do not apply since the end dates are different.
  • Editing, proofreading, formatting orders: Please understand that the order you place for the earlier mentioned services contains original content written by you, that may contain errors of contextual nature.
  • Refund period has passed: Refunds are available within six months of the original transaction date. If six months had passed because the transaction date, we cannot will give you refund.

*If the Order is canceled, the Customer is prohibited from using any type of the products which were provided ahead of the cancellation. All rights for the copy go back to the organization.

Refund processing

As soon as you receive the refund confirmation, the business will process it within two days. Please note, that the company can't be held responsible for the Bank Transfer fees, transfer anomalies, and/or possible delays occurring because of any Bank service problems.